FREQUENTLY ASKED QUESTIONS

Shipping

All our products are shipped from our fulfillment center in Northern California. Your order should be received in approximately 7-10 business days.

Products

Yes, all our knives are handcrafted and hammer forged! We’re lucky to work with an amazingly talented team of craftsmen from East Asia with over 35 years of experience.

Our cutting boards and cocktail smokers are made in the USA out of Georgia 

Each package will include its own Proper Cleaning and Storage card.

Carefully wash your knife by hand and dry with cloth immediately.

Don’t soak, and NEVER wash in a dishwasher. Do not air dry.

The Cleaver is not designed for hacking at Bones or Frozen Food.

For maintenance, occasionally oil your knife with food-grade mineral oil to maintain it.

Sharpen your knife as needed with a the Dads That Cook Ultimate Sharpener, or take it to a pro.

Returns

We have a standard 30-day money-back guarantee. If you’re not satisfied for any reason, simply return it for a full refund. No questions asked!